- How do I get my network documented quickly?
- How many systems are online and how many went missing?
- How do I audit export compliance on my web site?
- What changes were made to the infrastructure? By whom? And why?
- How can I spend less time on internal approval processes for change requests?
- How can I enforce workflows in change and incident management?
- How can I best document dependencies on my network?
- Can I see how many systems were newly introduced to the network?
- Which network accounts have not been used in a given time frame?
- How many emailaddresses are we hosting?
- Does your helpdesk solution know the difference between an incident report, a change request and a purchase request?
- What is the daily growth rate on file servers?
- When will file servers run out of disk space if they continue to grow at the present rate?
- Which systems are accumulating data on the system partition because of configuration issues?
You have come the right place. We have developed a system that will allow you to address IT challenges in a proactive manner since it provides you with the information you need when you need it.
With FactotumNOW you will get straight answers to these questions, as well as consolidate information you might have in desparate places of your network. Merge the data of your:
- Microsoft® Active Directory® computer accounts
- Microsoft® Exchange 2000/2003 mailbox attributes and email addresses
- Microsoft® WSUS (Microsoft® Windows® Server Update Services)
- GFI® NSS (GFI® Network Security Scanner)
- GFI® NSM (GFI® Network Server Monitor)
- HP® SIM (Hewlett-Packard System Insight Manager®)
into a single consistent view. In real-time. Without the efforts of installing asset collection software on every client system on your network.
Do you have both static and DHCP IP ranges? Monitor your static IP ranges with FactotumNOW and become aware if you have systems that are not supposed to be there.
Do you have a software application to evaluate your web traffic? Want to verify that it is working correctly? No problem! Import your IIS logs into FactotumNOW and derive accurate statistics of what exactly is happening on your web site. And, have them stored in a powerful PostgreSQL database that allows you to write your own SQL queries against that data if you need to.
The majority of IT outages are self-inflicted - due to a lack of dependency management. FactotumNOW brings you dependency management in a form that is easily incorporated into your business processes and doesn't add even more workload to your IT department. View changes and dependencies from many different angles in the context that you need them, when you need them.
Enjoy the benefits of a knowledge base that assists you during incident management and is the basis for a self-assistance platform to your customers. FactotumNOW will tell you if an incident report may be answered with a knowledge base article.
We ask you to test drive the fully functional trial version FactotumNOW and see for yourself! You can find more product information in the products section of this information portal. Contact us directly for a personal demo of what FactotumNOW can do for your IT organization.
